Job description
Position Title: Business Support Officer
Duration: Contract
Location: Whitley
Key Accountabilities and Responsibilities:
Governance & Assurance:
- Ensure compliance with standards, document control, and assurance processes across capital and operational expenditure.
- Support implementation of governance structures across the portfolio.
Capital Project Evaluation:
- Collaborate with the Strategic Technical Specialist to assess the feasibility of capital investment on projects and support in business case development.
- Regularly review project rankings based on strategic value, financial return and resource availability.
Project Budgeting & Monitoring:
- Assist in the development of project budgets, supporting stakeholders in the appropriate allocation of spend type.
- Monitor project performance to identify and flag budget overruns or delays.
Operational Expenditure Planning:
- Support with building operational budgets in conjunction with customers and operations teams.
- Identify operational improvement opportunities to support budget alignment and cost risk mitigation.
Assets & Lifecycle Planning:
- Support with asset management and tagging across local area.
- Support asset lifecycle planning by identifying risks and opportunities for investment, both capital and operational.
Tools & Techniques:
- Maintain capital and operational budgets and expenditure in collaboration with stakeholders.
- Develop and maintain Tableau dashboards to visualise KPIs, timelines, and budget drawdown.
Risk, Opportunity & Issue Management:
- Support with maintaining risk and opportunity registers, support workshops, and ensure timely escalation and reporting.
- Help identify and mitigate delivery risks.
Change Control:
- Adhere to change control processes, ensuring accurate documentation and tracking.
- Support review and approval workflows per governance protocols.
Stakeholder & Communications Management:
- Ensure effective engagement with project stakeholders and cross-functional collaboration, including central business and buyer teams
Knowledge, Skills, and Experience
Essential:
- Experience in a Business Planning or Finance function; strong business acumen
- Experience working with Capital and / or Operational budgets
- Proven budget and forecasting skills
- Excellent communication and interpersonal skills
- Strong stakeholder reporting and engagement skills
- High attention to detail and organisational skills
- Understanding of planning cycles with ability to adapt to local business context
- Experience with cost management processes (e.g. QCRA, VfM)
- Strong analytical and data interpretation skills
- Experience with Tableau or similar tools
- Proficient in Excel, PowerPoint, Word, and SharePoint
- Good understanding of MS Office and project planning tools
- Knowledge of risk, issue, and change control processes
Desirable:
- Experience with SAP or similar finance tool
- Experience in engineering, infrastructure, or technical projects
- Knowledge of lifecycle frameworks (e.g. RIBA, V-model) including costing
- Familiarity with project methodologies (e.g. APM, PRINCE2)
- Exposure to portfolio-level reporting
- Degree or equivalent experience in Business / Finance / Accounting
- Familiarity with Confluence and collaborative platforms
- Experience supporting lessons learned and continuous improvement
- Understanding of financial tracking and budget reporting
- Asset management experience
- Experience with leading or supporting internal / external audits
Excellent Opportunity with immediate starts available
*Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU.*
