Order Ref: 39285

Position Title: Customer Attributes Engineer

Duration: 3 Month Rolling Contract

Location: Gaydon

Division: Vehicle Engineering

Position Description:

• Vehicle NVH is a key technical department within the product creation process, leading the engineering from concept to customer.
• Working here, you'll give our vehicles their unique characteristics, ensuring the many aspects of refinement required to achieve the customer expectations for all the Clients' programmes.
• It is all part of creating vehicles that delight customers and set us apart from the competition.
• The NVH Attributes Refinement Group encompasses 3 distinct teams; Prevention, Delivery and In-service Performance.
• Its responsible for strategy, methods, targets, testing, detection and resolution, specifically for the attributes of Squeak & Rattle and Water and Air Ingress across the full vehicle, systems and components.
• Operating from the very early phase of a vehicle programme, working cross functionally throughout design, development, manufacturing, launch until end of product life cycle.
• Your will play a pivotal role within the In-service Performance team to enhance the customer satisfaction by delivering vehicles free from abnormal noise (Squeak & Rattle) and water leaks.
• Your primary role will be to gather facts to make a clear problem definition, then to employ strong negotiation skills to drive problem resolution using 8D and other quality tools.
• The Performance team is responsible for issue resolutions that can arise internally through Manufacturing, Fleet users, Durability and Robustness vehicles and externally through warranty and IQS surveys.

Skills Required:

• Automotive/Engineering degree or equivalent automotive experience preferred
• Ability to Plan work/Events and organise detailed activity to deliver the outcomes
• Demonstrable problem solving experience e.g. Root Cause Analysis, 8 Disciplines of problem solving

Experience Required:

• Automotive/Engineering degree or equivalent automotive experience preferred
• Demonstrate potential to strategize work streams based on the Business Plan
• Ability to Plan work/Events and organise detailed activity to deliver the outcomes
• Ability to lead large project/ resolve complex issues through leading cross functional teams
• Demonstrate ability to work independently with minimum supervision
• Demonstrable problem solving experience e.g. Root Cause Analysis, 8 Disciplines of problem solving
• Good experience of quality tools (8D, Fish bone, FTA, PDCA, 5Y etc)
• Ability to analyse large data that translates into next actions Ability to plan work in 2 weeks sprints, organise work based on priority and deliver against plan
• Being resourceful with Hands on complex problem solving capability
• Highly motivated, fast learner and ability to easily handle multiple tasks
• Ability to learn quickly new skills quickly (Have a Growth Mind-set)
• Demonstrate good negotiation skills to promote issues to next phase of investigation
• A proactive and personable nature to engage with cross functional areas.
• Microsoft package elements such Power Point and Excel to an intermediate level
• Knowledge and understanding of automotive manufacturing processes.
• Ability to deliver presentations to work groups and senior management A full UK driving licence

Experience Preferred:

• Automotive Engineering Degree/ Mechanical Engineering
• Previous experience of New Model Launch or Vehicle Manufacturing operations
• Technical knowledge of vehicle engineering related to Squeaks & Rattle or Water Ingress Drive and motivation to achieve goals of team and self with minimal supervision
• Active experience of working to Agile methodologies (JIRA)
• Experience of working with the following company toolsets; Tableau, AIMs, IQM, Flags, IDS, TGW A working knowledge of Trim & Final, BIW, sealing systems
• A working experience of CAD or Digi-buck.
• Knowledge of material compatibility and joining technologies.
• Working knowledge of Health and Safety/ risk assessments

Education Required:

• Automotive Engineering Degree/ Mechanical Engineering
• Previous experience of New Model Launch or Vehicle Manufacturing operations
• Technical knowledge of vehicle engineering related to Squeaks & Rattle or Water Ingress Drive and motivation to achieve goals of team and self with minimal supervision
• Active experience of working to Agile methodologies (JIRA)
• Experience of working with the following company toolsets; Tableau, AIMs, IQM, Flags, IDS, TGW
• A working knowledge of Trim & Final, BIW, sealing systems
• A working experience of CAD or Digi-buck.
• Knowledge of material compatibility and joining technologies.
• Working knowledge of Health and Safety/ risk assessments

Additional Information:

• Hybrid working Locations: Gaydon, Solihull and Halewood

Why work through Contechs?

Contechs is a strategic partner to the automotive industry, providing innovative design and engineering services to global OEMs, from concept to production. Founded in 1997, Contechs has since established itself as a leading automotive recruitment specialist, recruiting across all disciplines in the product development process.

Its dedicated Contractor Care Team plays a pivotal role in providing an effective and successful placement for external employees, supporting them throughout their contract, from pre-placement to contract renewal.

How to Apply

If you're interested in applying for this position, submit your application and any questions .

If you know anyone that is suitable for the role, please visit our refer a friend page where we offer up to £600 for successful referrals: https://www.contechs.com/refer

*Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU.*